Return Policy30 Day No-Hassle Money Back Guarantee
laflorista.co.th strives for 100% customer satisfaction on every order and we hope that you are pleased with your purchase. However, if you are not satisfied for any reason, we would be happy to provide a full product refund.
Exchanges – We recommend for fastest service to first place the new order online, then return the unwanted items to be refunded.
Please note the following:
- If item arrives damaged, please contact us so we can help. Damaged items should not be returned.
- Any item marked Closeout or Final Sale cannot be returned or exchanged.
- All other merchandise can be returned within 30 days of delivery date.
- All items must be in original condition with tags. Refunds will not be given for damaged or used items.
- Original shipping charges will not be refunded
- laflorista.co.th is not responsible for return shipping charges
- Returns may be made via any shipping service (UPS, FedEx, USPS, etc.) We recommend using a trackable service so you know when we receive your return
- Refunds are processed to your original payment method within 5-7 business days of receiving your return and a receipt will be emailed at that time
- A copy of the packing slip must be included with the return
- If the packing slip is not included, please include the following information:
Items Returned and Reason